FAQ
Our team is ready to answer all your questions!
You can skip your next box at any time by following these steps:
- Kindly log in to your account here
- Click on “Manage My Subscription”
- Select “Skip” next to the upcoming box
If you’d like to pause your subscription for a longer period or need help with the process, please contact us at support@thismonthscraft.com - we’ll be happy to assist you.
Please try the following steps:
- Make sure your account is activated. After your first order, you should have received an email with the subject “Activate your account – This Month’s Craft”.
- Check your inbox and spam/junk folders for that email.
- Log in here using the same email address you used when placing your order.
Still unable to log in? Email us at support@thismonthscraft.com and we’ll help you get access as quickly as possible.
We offer two types of boxes:
- Creative Box – Includes relaxing, artistic projects like crocheting, stationery crafts, and soap making.
- DIY Box – Focuses on more hands-on, skill-building activities such as wood burning, carving, and similar tactile crafts.
Both options are designed to inspire creativity - choose the one that best fits your interests, or explore both!
Having trouble with your discount code? Here are a few things to check:
- Only one discount can be used per order – if a special offer (like 10% off or a free gift) is already applied, additional codes won’t work.
- Take a quick look at your cart – if you see a discount already applied, that’s why your code might not be going through.
- Double-check for any typos – make sure the code is entered exactly as shown, with no extra spaces or characters.
- Check the expiration date – some codes are valid for a limited time.
If everything looks correct but it’s still not working, feel free to reach out to us at support@thismonthscraft.com - we’ll be happy to take a look for you!
If you need to cancel an order, we’re here to help! Just send us an email at support@thismonthscraft.com as soon as possible.
Please note: canceling your subscription does not automatically cancel an order that’s already been placed. If the box hasn’t shipped yet, we’ll do our best to catch it in time.
This Month's Craft box is a monthly subscription service that introduces you to a new and exciting craft hobby each month.
Whether it's embroidery, lip balm making, or soap crafting, each box is designed to be suitable for all skill levels, ensuring you have a fun and engaging activity to look forward to every month.
Each box includes a full kit with all the necessary materials and instructions to complete the month's project.
All subscriptions come with a 30-day money-back and easy returns, so there's zero risk!
Each month, you'll receive a beautifully packaged box delivered right to your doorstep. Inside, you'll find everything you need for the month's featured craft project, along with step-by-step instructions. Simply follow the guide, and you'll be on your way to creating something wonderful.
The subscription operates on a monthly billing cycle, but you can adjust the frequency or cancel at any time with no strings attached.
- Great Value: Save much more than buying supplies at retail prices.
- Unique Finds: Exclusive items and kits you won't find anywhere else.
- Premium Quality: We offer a diverse range of high-quality craft projects.
- All-In-One Convenience: Monthly curated kits delivered to your doorstep.
- Expertly Curated: Suitable for all skill levels with expert guidance, ensuring a rewarding experience.
At this time, customization is not available. The content of our boxes is pre-set to ensure a premium selection process.
This allows us to surprise you each month, enhancing the unboxing experience.
For any concerns, like damaged, missing, or duplicate items, please email us at support@thismonthscraft.com with a photo.
We're committed to swiftly resolving your issue with a replacement, ensuring your satisfaction.
If you have any questions or need assistance, please contact our friendly, 24/7 customer service team at support@thismonthscraft.com.
Our usual response time is within a few hours, though it may take up to one working day to receive a reply during peak periods. Be assured that your satisfaction remains our foremost concern.
Your first box ships IMMEDIATELY after you subscribe and arrives within 3-7 days. Future boxes are sent out on the 7th of each month.
Yes! You can adjust the frequency of your boxes, receiving them bi-monthly, quarterly, or at other intervals. And, if circumstances demand it, you can skip a box, too! Simply:
- Log into your account
- Navigate to "Manage My Subscription"
- Adjust to your preference.
Yes! Our kits make perfect gifts! Each box comes in beautiful packaging — making your gift even more special and thoughtful.
Plus, with flexible subscription options, you can easily cancel after the first box, ensuring the gift suits your needs perfectly.
If you decide to cancel your subscription, you can easily do so by:
- Log into your account.
- Navigate to 'Manage My Subscription'
- There, you'll find a simple and hassle-free cancellation option.
We understand that circumstances may change, and we're here to support you every step of the way.
When you resubscribe after cancellation, we ensure your boxes pick up right where you left off.
Please reactivate your old subscription to avoid duplicate boxes rather than starting a new one.
If you encounter any issues, please contact us at support@thismonthscraft.com.
Accepted payment methods include Visa, MasterCard, Maestro, PayPal, Apple Pay, Discover, and Amex. The first charge occurs at the subscription time, while future charges happen on the 7th of each month.
Please note that the price of your first box is what you'll pay for all future boxes. Discount codes apply only to the first box.
Rest assured, your billing is automatic, ensuring a seamless and worry-free experience throughout your subscription.
Some banks may flag our charges as international. If your payment is declined, please authorize international transactions with your bank.
Shipping for each This Month's Craft Box is $5.97! Your first box ships immediately from the US and will arrive in 3-7 days.
Future boxes ship on the 7th of each month with no hassles on your part.
No problem at all! Log in to your account and update your shipping address. Please make sure to set it as your default address. That's it, all set for your following This Month's Craft Box!
Your happiness is our top priority. If you are unsatisfied with your box, you have a 30-day money-back guarantee.
Simply contact us at support@thismonthscraft.com within 30 days of receiving your box, and we'll ensure you get a full refund. We promise to make things right with an easy return policy in place.
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