Box FAQ Genera

This Month's Craft box is a monthly subscription service that introduces you to a new and exciting craft hobby each month. Whether it's sauce making, wood carving, each box is designed to be suitable for all skill levels, ensuring you have a fun and engaging activity to look forward to every month. Each box includes a full kit with all the necessary materials and instructions to complete the month's project.All subscriptions come with a 30-day money-back and easy returns, so there's zero risk!

Each month, you'll receive a beautifully packaged box delivered right to your doorstep. Inside, you'll find everything you need for the month's featured craft project, along with step-by-step instructions. Simply follow the guide, and you'll be on your way to creating something wonderful.The subscription operates on a monthly billing cycle, but you can adjust the frequency or cancel at any time with no strings attached.

Great Value: Save much more than buying supplies at retail prices.Unique Finds: Exclusive items and kits you won’t find anywhere else.Premium Quality: We offer a diverse range of high-quality craft projects.All-In-One Convenience: Monthly curated kits delivered to your doorstep.Expertly Curated: Suitable for all skill levels with expert guidance, ensuring a rewarding experience.

At this time, customization is not available, the content of our boxes is pre-set to ensure a premium selection process. This allows us to surprise you each month, enhancing the unboxing experience.

For any concerns, like damaged, missing, or duplicate items, please email us at support@thismonthscraft.com with a photo. 

We're committed to swiftly resolving your issue with a replacement, ensuring your satisfaction.

If you have any questions or need assistance, please contact our friendly, 24/7 customer service team at support@thismonthscraft.com.

Our usual response time is within a few hours, though it may take up to one working day to receive a reply during peak periods. Be assured, your satisfaction remains our foremost concern.
If you decide to cancel your subscription, you can easily do so by:
  1. Log into your account.
  2. Navigate to "Manage My Subscription"
  3. There, you'll find a simple and hassle-free cancellation option.
We understand that circumstances may change, and we're here to support you every step of the way.